WeTrade Online's customer care policy

Buying at WeTrade Online, customers not only get quality genuine products at affordable prices, but also enjoy the most attractive after-sales customer care policies from us.

WeTrade Online's Customer Care Policy

Top question about WeTrade Online's Customer Care Policy

Buying guide at WeTrade Online

Method 1: Call WeTrade Online at hotline: 036.339.8880

Method 2: Order online on website wetradeonline.shop

Return policy at WeTrade Online

Refund conditions:

  • Buyer paid but did not receive product from WeTrade Online
  • Received goods but missing products
  • Product is defective/damaged during shipping
  • Wrong product delivered (wrong product, wrong code, wrong size, wrong color)
  • Product does not match description/advertise
  • Technical error due to manufacturer
  • Counterfeit goods, imitation goods, expired/used products.

Warranty policy at WeTrade Online

  • WeTrade Online's products are warranted for free during the warranty period when there is a technical defect caused by the manufacturer
  • Warranty period is from the date of delivery

Payment policy at WeTrade Online

  • Prepaid Payments
  • Payment on delivery
  • Payment via bank account

Shipping Policy at WeTrade Online

WeTrade Online delivery methods:

  • Delivery via transport service
  • Delivery by post or courier services
  • Receiving goods at the store: You can go to WeTrade Online's showroom to pay and receive goods immediately.

Delivery time's WeTrade Online:

  • Delivery time is within 12-72 hours depending on the customer's receiving location

All WeTrade Online products are shipped free of charge nationwide, in some cases shipping charges will apply. WeTrade Online's staff will call and agree with you before the product is delivered to you.

WeTrade Online is pleased to serve you!

WeTrade Online - Share Together - Succeed Together!

Contact for WeTrade Online

Website: https://wetradeonline.shop/

Customer support: mailto:info@wetradeonline.shop

Hotline: 036.339.8880

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